The next thing you are likely saying is, but I’m not handy, or a craftsman, right?.
When you run a successful Ace Handyman Services franchise, you work on your business, not in your business.
So many of our owners simply didn’t realize how much value their corporate background would have in owning and running their own business, let alone being successful in a category they knew nothing about.
If you are a high-performance, customer-minded executive who is ready for a change, ready to live by values based in ethics and integrity, then you owe it to yourself to find out why so many non-construction individuals have invested in running their own Ace Handyman Services.
We serve homeowners, solve their challenges and partner with them so that they love their most sacred place – their haven – their home. We support them in protecting one of their most valuable investments and work with them to add value to the enjoyment of their home life.
Worth noting why Andy Bell started this business 22 years ago
Directly put, the utter lack of ethics and integrity in the construction industry.
Sounds like ad copy, right? It’s not. In fact, when I started this business out of my garage, I only understood swamp coolers. That’s true. I wasn’t a craftsman. My father was a small- town butcher in a small-town butcher shop.
But what I learned in the early days is that when I fixed a swamp cooler when and how I promised (and kept that promise), homeowners asked me to do more. So I learned how to do more. And I heard, time after time, how different my attitude and ethics were. That’s when the light bulb came on and I started Handyman Matters. Not based solely on the best craftsmanship, but based on making promises and keeping them in a professional way.
This recent toast at the unveiling of our new directions with Ace covers the Culture and History:
“It is fascinating to recall, this all started on a mere whim Those early Swamp Boy customers, who demanded Handymen I had no idea what I was doing or getting myself in. I recall this one early Swamp job—‘cause, you know, I was all in.
It was a two-story house, dining room, kitchen behind Nice place, I thought, cute little find Started that Swamp Cooler up, in record time I even found a leak and made it sure was fine
3 days later a call from the lady of the home I’m in a terrible bind, she explained on the phone My ceiling is on my table she said in a tone Aw, that darn leak, it was all mine to own
She didn’t deserve to have this in her hair Everyone of you have a similar story you could share This is the METTLE of our company and shows how deeply we care Letting everyone know that integrity is still there
Some of you just met us and wonder what it is that we do 1,162 home repairs, yes it is true Thank you Ace Hardware for seeing this through Because together we will ALL tell stories, shiny and new
Handyman Matters, for the love of Pete, Will always be the solid foundation under our feet always in our hearts and sung loudly in the street For not a finer bunch of folks will you ever meet
Now, raise your glasses, because you’re all simply awesome And I, for one, can’t wait to see this all blossom
With success as our only option I’d like to Welcome you all to our latest concoction”
Fast forward to today – we are experts in the home improvement space.
Since then, we have amassed a team and a franchise community with ethics and integrity that matched the original vision. And it’s not just a sales story. For two years running, we have been awarded the Customer Satisfaction Award from Newsweek’s annual consumer survey.
Today do we offer the services of skilled Craftsman? You bet.
When you buy an Ace Handyman Services franchise, you get everything you need, with the know-how from 20 years of experience, to quickly tap into this runaway growth marketplace.
- Staffing and training the right people
- Proprietary systems and processes
- Instant estimate (a proprietary algorithm that captures 20 years of experience)
- Technology-driven efficiencies
- Marketing at the ready
This alignment with Ace was not easy.
We were chosen by Ace Hardware and made it through the stringent due diligence process leading to the acquisition of Handyman Matters on September 5, 2019. They pressure-tested all phases of our business model. They had been looking to get into our marketplace for years. They found a match in us.
Our customer satisfaction rate of 4.6 out of 5 stars sealed the deal. This, coupled with the opportunity for reliable revenues, the manner in which we improve employees’ and customers’ lives, and our passion for redefining home improvement for the better, made this one of the most notable strategic “Game Changers” in franchise history. We think that’s sexy.
Sound too good to be true?
Take the next step.
Pick up the phone. Call us. Email us. You can quickly figure out if our opportunity should earn a place on your short list. If you like what you hear, and we can identify your skill set as a fit, we’ll have you join us in Colorado to complete your due diligence. We are pretty certain you’ll be surprised at how we might align with what you are looking for—even though you never thought to look in the home improvement segment—and how much power this segment has to help you build a long-term, high-equity business of real value.