Saturday, February 24, 2024
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Internet Connectivity and Speed?

Before connecting to your meeting, ensure your internet speed is sufficient to perform the required actions.

  • Go to
  • Check if the server connected is to a Sydney server. If not, then click ‘Change Server’ and select a Sydney server from the list.
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  • Click theResponsive imageButton

Note: It will take a few seconds for the results to be generated.

  • Once done, you will see your internet download and upload speed and ping value. The recommended ping value should be less than 150ms to use Skype.
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Now compare your download and upload speed to the below table and decide the actions you can perform.

Call TypeRecommended download / upload speed requiredMinimum download / upload speed required
Video call (Desktop/Laptop)4 Mbps / 4 Mbps700 kbps / 700 kbps
Video call (Smartphone/Tablet)800 kbps / 800 kbps640 kbps / 640 kbps
Screen sharing (Desktop/Laptop)3.5 Mbps / 3.5 Mbps768 kbps / 768 kbps
Screen sharing (Smartphone/Tablet)1.5 Mbps / 1.5 Mbps384 kbps / 384 kbps

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