Internet Connectivity and Speed?
Before connecting to your meeting, ensure your internet speed is sufficient to perform the required actions.
- Go to speedtest.net
- Check if the server connected is to a Sydney server. If not, then click ‘Change Server’ and select a Sydney server from the list.
- Click the
Button
ButtonNote: It will take a few seconds for the results to be generated.
- Once done, you will see your internet download and upload speed and ping value. The recommended ping value should be less than 150ms to use Skype.
Now compare your download and upload speed to the below table and decide the actions you can perform.
| Call Type | Recommended download / upload speed required | Minimum download / upload speed required |
|---|---|---|
| Video call (Desktop/Laptop) | 4 Mbps / 4 Mbps | 700 kbps / 700 kbps |
| Video call (Smartphone/Tablet) | 800 kbps / 800 kbps | 640 kbps / 640 kbps |
| Screen sharing (Desktop/Laptop) | 3.5 Mbps / 3.5 Mbps | 768 kbps / 768 kbps |
| Screen sharing (Smartphone/Tablet) | 1.5 Mbps / 1.5 Mbps | 384 kbps / 384 kbps |
